Returns Policy
  • Digital Gift Cards can only be viewed in the customer’s account online. Once a customer clicks on “Click to Scratch” or "Send as Gift" within their account, a product redemption code is instantly assigned/delivered to the customer and at that point no refunds will be issued. All sales are final and non-refundable. You release, its vendors, its content providers (and each of their affiliates and subsidiaries, officers, directors, employees and agents) from any and all claims connected with a refund dispute. A customer is entitled to a refund/replacement only if the code is invalid/inactive and/or not redeemable (e.g. codes that are not activated due to a glitch).‏

    Please contact us at [email protected] within 48 hours of the purchase to notify us if there are any issues apparent with the product that has been received. After this time period has lapsed no refunds/replacements will be issued.

    In addition, customers and users are solely responsible for ensuring that the product they are purchasing is specific to their region and/or user account with a brand partner. No refund or replacement code(s) will be issued if a user erroneously purchases a product that is unusable due to this reason.

Exchange Policy

We strive to make our customers satisfied with the product they have purchased from us. If you are having trouble with a product or believe it is defective, and/or you’re feeling frustrated, then please submit a ticket to our Helpdesk to report your defective product and our team will assist you as soon as possible.we will request from you a link and/or a screenshot of the issue to be sent to our support service.

  • You may cancel your account at any time, however, there are no refunds for cancellation.
  • If you get a refund you cannot use the downloaded premium products any more.
  • f the product (after update) is still damaged, we may offset the amount of your refund by the diminished value of the product.
  • Refunds can take up to 14 days to reflect in your account.

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