Returns Policy

Refund Policy

1) Reimbursement for physical products purchased from PAKGIFTCARDSUPPLY is possible in the following cases:

• If the product you received does not match the description in PAKGIFTCARDSUPPLY.COM

• Damaged or defective

• The delivery of a fully functional product is greatly delayed

• You have decided to return the product within 14 days of delivery (you do not need to provide a reason)

2) The services rendered in electronic environment or the intangible goods and digital content products (games, CD key, pre-paid gift cards etc.) delivered to the consumer instantly cannot be canceled and returned. All users shopping on our site are considered to have accepted this requirement since they are shopping within the scope of digital content. 

For more information, please read the Terms and Conditions with full and binding information. If you have any further questions, you can contact our Live Support Team or email us at [email protected]

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Exchange Policy

We strive to make our customers satisfied with the product they have purchased from us. If you are having trouble with a Physical product or believe it is defective, and/or you’re feeling frustrated, then please submit a ticket to our Helpdesk to report your defective product and our team will assist you as soon as possible. For a damaged extension or template, we will request from you a link and/or a screenshot of the issue to be sent to our support service.

  • You may cancel your account at any time, however, there are no refunds for cancellation.
  • If you get a refund you cannot use the Digital Product products any more.
  • f the product (after update) is still damaged, we may offset the amount of your refund by the diminished value of the product.
  • Refunds can take up to 14 days to reflect in your account.
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